Frequently asked questions
How much is delivery?
Delivery fees depend on your location. After you place your order, we confirm availability and send you the delivery fee and final total on WhatsApp before dispatch — no surprises.
How do I pay?
You can pay on delivery (cash or M-Pesa to our rider) or pay by M-Pesa before delivery once we confirm your total. Just enter your M-Pesa code on your order page.
Why is the final weight sometimes slightly different?
Meat and fish are cut and weighed to order, so the final weight can vary slightly (about ±5%). We'll confirm the exact amount before delivery.
Can I order on WhatsApp?
Yes! Tap the WhatsApp button on any product or on your cart and your order details are sent to us instantly.
How fresh is your meat and fish?
Our meat is sourced daily from trusted, inspected suppliers and cut to order. Seafood is frozen at peak freshness and kept in the cold chain until it reaches your door.
Can you cut the meat to my specification?
Absolutely. Add your preferences (thickness, cubes, mince, bone-in/out) in the order notes at checkout.